Will roadside assistance be charged?

Gogoro provides free roadside assistance services that are better than the industry's two-year warranty. Engineers will determine whether your scooter is covered by the warranty based on the condition of your scooter.


If there is a rescue requirement, the charging standards for the towing service are as follows:


The basic towing cost is NTD 1,500 (weekdays) and NTD 2,000 (night or holiday) in the urban area. If the rescue location is in the suburbs, there will be a corresponding area fee.


If you need assistance in rescue, please call the toll-free line: 0800-365-996, we will help you.