Welcome to Gogoro Support Center

Smartscooter Support

  • What should I do if dashboard displays an error warning icon?
  • A red maintenance reminder appears on the dashboard?
  • What if I can't lock/unlock the handle?
  • How to open your trunk in locked mode?
  • What if I locked my key in the trunk?
  • What should I do if the battery level is low?
  • The key is missing or put in the trunk, can I copy it by locksmith?
  • Can I replace the battery of the smart key by myself?
  • Will the iQ System® Smart Key Card and multiple NFC cards interfere with each other?
  • Can I make holes in the iQ System® smart key card and string it on the key ring? Will it affect the induction?
  • Will SBS lock up?
Smartscooter
Smartscooter Support
Riding Plan
Government Subsidy
Bill and Payment
GoStation®
Purchase Information
Gogoro APP
Roadside Assistance
Maintenance
Scooter Warranty
Accessory Warranrty
Maintenence
Accessories
Online Shop
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