How to open your trunk in locked mode?
Smart Keyfob
If the scooter is locked or there is no batteries in the trunk, press and hold the iQ System™ wireless smart key (about 2 seconds) to unlock the seat cushion to open the seat.
Smart key card
Press and hold the seat button on the right handle first and do not let go, and then place the iQ System® smart key card in the sensing area to open the storage box.
Gogoro 2 series
Gogoro 3 series
VIVA series
Traditional key
After inserting the key into the keyhole, turn left to the end (the seat icon) to open the trunk.