[Applicable to wireless smart keyfob or key card]

If you use the smart sensor unlocking or smart unlocking function, you can try to use your mobile phone to unlock it near the scooter.

If you cannot open the trunk in any way and need assistance from the service staff, please contact the customer service center: 0800-365-996.

[Applicable to traditional key]

You can contact the locksmith for assistance in re-keying and unlocking.