Moving and Stopping

After your scooter is unlocked, an additional startup sequence is needed to enter the Motor Standby Mode and be ready for takeoff.

  1. Please make sure the scooter is unlocked (but not yet in Motor Standby Mode).
  2. Retract the main stand and side stand, and confirm the electronic throttle or reverse throttle has not been activated; close the seat firmly and keep the scooter in complete standstill.
  3. Hold down the brake lever and lightly press the“GO” button; you’ll see the speedometer on the dashboard start counting down. The scooter enters motor standby mode as “0” appears on the speedometer.
  4. Release the brake lever and twist the Saferide™ Electronic Throttle to start riding.
Note: You must not activate the throttle or reverse button when starting the scooter, and please keep the stands retracted, seat closed firmly and the scooter in complete standstill, or the scooter will display awarning symbol and will not start.
Note: The throttle will not respond while the Smartscooter™ is moving backwards (gliding or being pushed), and the torque will be inactive until the Smartscooter™ is fully stopped to 0 km/h.
Warning: Lowering the side stand when the Smartscooter™ is moving at low speed ( < 5km/h ) will turn the motor off. Please do not extend it while in motion to avoid the risk of sudden power loss or unexpected danger.
Warning: In emergencies, holding the brake lever plus a long press on the“GO” button will cut the power and motor off. Please avoid such operation during normal riding conditions to prevent the risk of sudden power loss.
Warning: The scooter can only be started in complete standstill conditions. In case the motor shuts off accidentally, please guide or push it to the roadside slowly and carefully. Do not attempt to restart it while in motion or in the middle of the road to avoid any risk.

Regenerative Braking

Gogoro 2 Plus

Gogoro 2

When you release throttle and let the Smartscooter™ glide during riding, the regenerative braking function might be activated. It converts dynamic energy to electric energy, and puts the energy back into the Gogoro® battery.

  • When regenerative braking is activated, theremaining battery power display on the dashboard will show an animation to inform you that the battery is charging.
  • The power recovery rate can be adjusted or turned off through the Gogoro® App. When regenerative braking is activated, you will feel a braking force on the rear wheel. The higher the power recovery rate you set, the stronger the braking force.
  • The brake light turns on when regenerative braking is activated.
  • The system sets the intensity of regenerative braking based on the setting in the Gogoro® App, but also takes the current speed and remaining battery level into consideration, and makes minor adjustments accordingly.
  • In some instances, e.g. the Gogoro® battery is nearly fully charged, regenerative braking will not be activated.
    Note: You can turn on or turn off regenerative braking function by pressing the “Regen” button on the right hand side. (Please refer to the chapter: Before you hit the road)

Reversing ( On certain models only )

Please follow the instructions below to reverse:

  1. Make sure the scooter is started and is in motor standby mode.
  2. Make sure the scooter is in complete standstill and its electronic throttle is not activated.
  3. Press the reverse button, the Smartscooter™ will reverse slowly with flashing and audible warning sign.
Note: The electronic throttle will not respond while the the reversing function is activated.
Note: The reverse throttle will not respond while the Smartscooter™ is moving forwards (gliding or being pushed), and the reverse power will be inactive until the Smartscooter™ is fully stopped to 0 km/h.

Motor Shutoff and Locking Scooter

  • Slow the scooter to a complete standstill via the brake.
  • Hold the brake lever and press the“GO” button or extend the side stand to shut the motor off; the speedometer display turns off and the electronic throttle stops to respond.
  • Lower the side stand or main stand to park the scooter.
  • Models with iQ System™ Smart Key:
    • Press the iQ System™ Smart Key button; the headlight and tail light will flash with an audible tone, the handlebar locks and dashboard dims to confirm the locking command.
      Note: (Models with iQ System™ Smart Key) If no further operation is performed within three minutes after motor shutoff, the Smartscooter™ locks itself automatically.
  • Models with machanical key:
    • Turn the key to “OFF” position to cut system power.
    • Turn the handle bar to the left end, then press and turn the key counterclockwise to “LOCK” position, and the handle bar is locked now.
    • Pull out the key and press the “SHUT” button to close the keyhole shutter.
      Note: (Models with mechanical key) If the battery level is very low, and no further operation is performed within three minutes after motor shutoff, the Smartscooter™ locks itself automatically. Please turn the key to “OFF” then turn it back to “ON” again to resume system power.

Smart Mode

  • The Smart Mode dynamically tunes the scooter settings according to road conditions and rider preference for optimized safety and power efficiency.
  • Pressing the Smart Mode button activates or deactivates the function.

Super Boost Mode

  • The Super Boost Mode increases power output for instant takeoff and higher speed.
  • Press theSuper Boost Mode button on the right handle to activateor deactivate. TheSuper Boost Mode symbol goes on to indicate activation.
    Note: Activating Super Boost Mode increases power consumption and decreases the mileage of each battery exchange.
    Note: Super Boost Mode might be turned off automatically or not be able to be activated, when the battery level is low or the battery is not operating in proper temperature range. Swapping fully charged batteries can restore the function.

Smart Climbing Mode

  • When the Smartscooter™ is climbing uphill under heavy load, the system might automatically activate Smart Climbing Mode, and theicon on the dashboard will start blinking regardless of the Smart Mode status.
  • When the Smart Climbing Mode is activated, the system adjusts motor output automatically for optimal uphill performance. The climbing will be smoother and energy use more efficient, resulting in extended climbing mileage and reduced frequency of battery swapping.

Low Energy Mode

  • If you find there’s only one bar flashing slowly, the battery level is low; it’s advised to replace the batteries soon.
  • If the last bar flashes quickly, the battery level is pretty low. The Smartscooter™ will enter “Pre-crawl home mode”, the speed of the scooter will be limited to save electricity, and a sound alert will beep every 20 seconds. It’s advised to replace the batteries as soon as possible. If the Smartscooter™is under motor shutdown mode, it’s advised to replace batteries within 24 hours or the next time the motor is turned on into standby mode (the earlier one).
  • When the last bar disappears, the batteries have very few power remaining and the scooters enters “Crawl home mode” with the top speed limited to approx. 25 km/h, and a sound alert will beep every 20 seconds. The “RANGE” display on the dashboard appears as “------” without the mileage figure. At this point, the batteries can run out any time. Please replace the batteries immediately. If the Smartscooter™is under motor shutdown mode, please replace batteries within 24 hours or the next time the motor is turned on into standby mode (the earlier one).
  • The scooter will regain its normal performance once the batteries are replaced.
Note: (Models with iQ System™ Smart Key) When the last bar disappears and the Low Energy Mode is activated, the Smartscooter™ enters hibernation mode once it is locked over 3 minutes and cannot be unlocked with the iQ System™ Smart Key. (Please see chapter “hibernation mode”)

Overheat Protection

  • Under extreme circumstances, such as riding at high speed for a long time, or climbing up hills continuously, there is a possibility that the temperature of the batteries will rise. When the batteries are overheated, in order to protect the battery function and lifespan, the Overheat Protection will be activated, and theSystem Overheat Warning symbol on the dashboard will light up. During Overheat Protection Mode, the system reduces power output automatically.
  • Therefore, when theSystem Overheat Warning symbol turns on, please exchange your batteries at a nearby GoStation® immediately. The system will revert to normal status and you can continue riding.

Low Temperature Protection

  • The performance of the batteries is affected by the temperature, hence when the weather is cold, Low Temperature Protection might be activated, the“Low temperature” icon lights up, and you might feel the power of Smartscooter™ drops.
  • Keep riding and wait for the temperature of the batteries rises, or exchange your batteries at a nearby GoStation®.

Fall Down Protection

  • If the Smartscooter™ falls down when it's unlocked or while the motor is on, it will shut down and lock.
  • Models with iQ System™ Smart Key:
    • You will not be able to use iQ System™ Smart Key to unlock the Smartscooter™.
    • Please check whether the Smartscooter™ is ok, long press iQ System™ Smart Key to open the trunk and pull out the batteries, wait for 5 seconds, and insert them back. After theError Warning icon turns off, you can use iQ System™ Smart Key as usual.
  • Models with machanical key:
    • Please turn the key to “OFF” then turn it back to “ON” again to resume system power.