Low Energy Mode

• If you find there’s only one bar flashing slowly, the battery level is low; it’s advised to replace the batteries soon.
• If the last bar flashes quickly, the battery level is pretty low. The Smartscooter™ will enter “Pre-crawl home mode”, the speed of the scooter will be limited to save electricity, and a sound alert will beep every 20 seconds. It’s advised to replace the batteries as soon as possible. If the Smartscooter™is under motor shutdown mode, it’s advised to replace batteries within 24 hours or the next time the motor is turned on into standby mode (the earlier one).
• When the last bar disappears, the batteries have very few power remaining and the scooters enters “Crawl home mode” with the top speed limited to approx. 25 km/h, and a sound alert will beep every 20 seconds. The “RANGE” display on the dashboard appears as “------” without the mileage figure. At this point, the batteries can run out any time. Please replace the batteries immediately. If the Smartscooter™is under motor shutdown mode, please replace batteries within 24 hours or the next time the motor is turned on into standby mode (the earlier one).
• The scooter will regain its normal performance once the batteries are replaced.

Hibernation Mode

1. The Smartscooter™ enters hibernation mode under the following circumstances:
   • When the battery level is too low (the last bar on battery display disappears), and the Smartscooter™ is locked over 3 minutes.
   • When Smartscooter™ idles for too long time (Depends on current battery level).
   • When Gogoro® battery is away from vehicle for longer than 48 hr.
2. The Smartscooter™ doesn’t receive any commands from the iQ System™ Smart Key when in hibernation mode.
3. You can release the Smartscooter™ from hibernation mode with a 3 second long press on the  “Start” button.
4. The lights on the handlebar switches will flash for several seconds to confirm release from hibernation mode.
5. With hibernation mode deactivated, you can use the iQ System™ Smart Key to unlock the Smartscooter™.

Overheat Protection

• Under extreme circumstances, such as riding at high speed for a long time, or climbing up hills continuously, there is a possibility that the temperature of the batteries will rise. When the batteries are overheated, in order to protect the battery function and lifespan, the Overheat Protection will be activated, and theSystem Overheat Warning symbol on the dashboard will light up. During Overheat Protection Mode, the system reduces power output automatically.
• Therefore, when theSystem Overheat Warning symbol turns on, please exchange your batteries at a nearby GoStation® immediately. The system will revert to normal status and you can continue riding.

Low Temperature Protection

• The performance of the batteries is affected by the temperature, hence when the weather is cold, Low Temperature Protection might be activated, the“Low temperature” icon lights up, and you might feel the power of Smartscooter™ drops.
• Keep riding and wait for the temperature of the batteries rises, or exchange your batteries at a nearby GoStation®.

Fall Down Protection

• If the Smartscooter™ falls down when it's unlocked or while the motor is on, it will shut down and lock.
• Models with iQ System™ Smart Key:
  • You will not be able to use iQ System™ Smart Key to unlock the Smartscooter™.
  • Please check whether the Smartscooter™ is ok, long press iQ System™ Smart Key to open the trunk and pull out the batteries, wait for 5 seconds, and insert them back. After theError Warning icon turns off, you can use iQ System™ Smart Key as usual.
• Models with machanical key:
  • Please turn the key to “OFF” then turn it back to “ON” again to resume system power.