If you paid your bill in a Gogoro Retail or Service Center, it should only take 30 minutes or so for the system to reflect your updated status.
Please retry battery swap at that point. If you paid your bill in a convenience store, then it might take a while longer for payment to process.
Please retry battery swap at a later point.
If you already paid the bill and urgently need to swap your batteries, then please contact our call center for emergency assistance: 0800-365-996
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